Remember, It is a BUYER'S Responsibilty To Read This Customer Service Policy Page-ALL Purchases Are Held To The Terms Set Forth On This Page. Shipping fees are Additional. When you email us to place an order, shipping will be quoted to you at that time. If You Live In The USA-Accepted Payments include Credit Cards through Google Checkout & our own Credit Card Processor, Personal Check, Money Order, Cashier's Check. All Items On This Site Are Never Removed From Box UNLESS Their Description Says Otherwise. When You Email Us With Your Order-Remember To Include The Specific Name Of The Item You Want . Also, Be Sure To Include That Information When You Send An Email With Questions About That Item. If The Item Is Available For Purchase & You Want To Use a Credit Card let us know. We can send you an Email Request or Process over the Internet . Please Note That Prices & Availability Are Subject To Change Without Notice. All Purchases Are On A First Come First Serve Basis & Quantities Are Limited-So Be Sure To Act Quickly If You See Something You Like. The Fastest Way To Contact I Dream Of Dolls Is By Email. To Place An ORDER OR If You Have Questions About An Item On Our Site-Email Us At iwannabuy@idreamofdolls.net Remember All Barbie Items Are "Never Removed From Box" & Factory Mint Unless Otherwise Noted. Factory Mint Means Excellent Condition With Any Very Minor Box Blemishes. All Items Are From A Smoke-Free Environment & All Items Have Been Stored Out Of Direct SunLight. We Don't Do "PERFECT BOXES", If You Want "Pefect" Then It Is Best For You To Pick Out Your Boxes In Person At A Doll Show Or Specialty Shop. Remember- In Barbie Collecting "Mint In Box" Means That The Item Was Displayed At One Time Out Of It's Box In A Smoke Free Environment & Then Returned To It's Box Complete With Any Accessories That It May Have. NRFB Means Never Removed From Box With Any Purchase-BE Sure You Include Your Correct Shipping Information, After Your Payment Is Received Either By Mail Or Online-You Will Receive An Email Confirmation Within 72 Hours. If You See An Item You Want & You Are Paying By Mail , Be Sure To Send An Email OR Call First. If You Don't There Is No Way To Know That You Are Placing An Order & That Item Might Not Be Available When Your Payment Arrives. When You Send Notification By Email OR Call-The Item You Are Interested In Will Be Held For 5 Days. After 5 Days-The Item Is Returned To Open Stock If Your Payment Has Not Arrived. Please Include Your Correct Shipping Information With Your Payment. If You Want To Purchase An Item & You Want To Use an Online Payment Service, The Item You want to Buy Will Be Held until end of Business Day, after that PRICE and AVAILABILITY are Subject to change without notice. If An Item Is In Stock, It Will Be Mailed To You Within 7-10 Business Days Of Purchase. There Are No Returns On Special Items/Orders. There Are No Returns On Sale Items Or Clearance Items. There Are No Returns On Magazines. There Are No Returns On Orders Less Than $50 All NRFB Items Must be Returned with 72 Hours of Arrival to Buyer. Tracking and Insurance on Returns is Mandatory. Refund .Minus A 30% Restocking Fee will be Returned to Buyer in Original Payment Method. Any Item That Is Returned Must Be In The Same Condition It Was Sent To You In.. The Item MUST Be Returned In The Same MINT Sellable Condition. The Item MUST Be Returned To Me In The Same Shipping Box I Sent It To You, Repacked CarefullyThe Same Way, With ALL Of It's Original Packaging Material. . If You Are Returning An Item-You Must Contact Us Within 48 Hours Of That Item's Arrival To You & Give The Reason For The Return. When You Call You Will Be Given An Authorization Number That Must Be Written On Your Package Or The Return Will Not Be Accepted. You MUST Return The Item Within 72hours Of That Call Using Priority Mail Insured If You Live In The USA Or Express Mail Insured If You Live Outside Of The USA- No Exceptions. For Example, If You Live In The USA & Your Item Arrived On The 5th Of The Month, You Have Until The 8th Of The Month To Call On The Phone. Once You Are Given The Authorization Number -Your Item Must Be Mailed By Priority Mail Insured & Arrive At "I Dream" By The 11th Of The Month OR If You Live Outside Of The USA-Your Item Must Be Mailed Airmail Insured And Arrive At "I Dream" Within The Next 8 To 16 Days.. If You Live In Canada, Your Item Must Be Mailed Express Mail Insured & Arrive At "I Dream" Within The Next 6 To 8 Days. . Money Spent On Shipping & Insurance Fees Are Not Refundable. Items That Have Been Tampered With (Damaged, Removed From Box, Item Switching, Etc.), Will Be Charged An Additional 20% Penalty. So Your Restocking Fee Charge Would Be 50% Of The Purchase Price. If Your Return Is Accepted, You Are Entitled To A Refund MINUS A 30% Restocking Fee OR A Store Credit Minus A 30% Restocking Fee. . Please Note-No Item Will Be Mailed Out Until Your Payment Has Cleared And/Or Has Been Deposited - No Exceptions. Our Credit Card Processors are Google Checkout & our Own Processor. If You Live In The USA- Accepted Payment Types Include- Personal Check, Money Orders, Cashier's Checks & Credit Cards/Debit Cards Accepted Through Google Checkout & our own Credit Card Processor. . Personal Checks Accepted Through The Mail. Deposits From Google Checkout Can Take Up To Seven Business Days. When You Mail Your Payment-You Will Receive Email Confirmation When Your Payment Arrives & It Will Include The Date Your Check Was Deposited. If You Paid By Personal Check-Your Item Won't Be Mailed Until AT LEAST 10 Business Days Have Passed From That Date-No Sooner. DO NOT Make Payable To BUT Mail To: I Dream Of Dolls If You Have A Question About An Order You've Placed- Email us at iwannabuy@idreamofdolls.net. Items Are Sent UPS, Through The United States Post Office, Or FEDEX. We Decide On How Your Item Will Be Shipped based on the Best Shipping Price. We Will Tell You How We Shipped Your Item.. Shipping For UPS Ground Is Based On Weight- It Starts At $9 & Goes Up From There Based On The Weight Of Your Package. UPS Takes Anywhere From 3 to 10 Business Days To Reach You Depending On Where You Live In The USA. Insurance Is Based On The Dollar Amount Of Your Purchase... Shipping Via Priority Mail Is Weight Based. Priority Mail Usually Takes Up To 4 Days To Arrive. It Starts At $10 & Goes Up From There. Insurance Is Determined By The Dollar Amount Of The Item & Is An Extra Charge. If The Item Is Less Than $100 Add $1.65 If The Item Is $50 to $100 Add $2.05. If It Is More Than $100 Add $2.65, etc. We will review the Insurance amount with You. Remember Insurance is an Extra Fee, You Must Ask For It. Shipping On Doll Related Items & Doll Fashions Start At $5.20 Via Priority Mail. We will calculate Shipping if you order more than 1 Doll. Dollar Amounts Submitted As Payment For Multiple Items Must Be Correct Or Your Items Will Not Be Shipped. Please Feel Free To Send An Email For Order Amount Verification. ONLY Items Shipped Through The United Parcel Service Are Automatically Insured. Every Item Is Packed With EXTREME CARE To Prevent Damage. If Your Order Is NOT INSURED-YOU ACCEPT Full Responsibility For Loss OR Damage. I Dream Of Dolls Is Not Responsible For Loss Or Damage Of Your Item Under ANY Circumstance. Once An Item Leaves Our Hands-It Then Becomes The Responsibility Of UPS, The United States Post Office, or FEDEX. Any Loss Or Damage Claims Must Be Filed With The Mail Carrier Used To Ship Your Item. Whether Or Not UPS, The United States Post Office, or FEDEX Honors Your Claim Is COMPLETELY Up To Them. .. Please Note-No Item Will be Mailed Out Until Your Payment Has Cleared And/Or Been Deposited -No Exceptions. International Buyers can pay with Credit Card through Goodle Check out. We will check and see if Google Checkout accepts Credit Cards from your Country First. If it does not, you may Pay For Your Order With Money WIRE Through WESTERN UNION, OR WESTERN UNION MONEY GRAM. You May Also Mail The Following Types Of Money Orders Drawn In US Dollars ONLY-American Express Money Order, US Postal International Money Order, Major Bank Money Order or A Cashier's Check Drawn In US Dollars Is Also Acceptable. You Are Responsible For ALL Taxes/Duties/Custom Charges Etc Once package arrives To Your Home Country. No returns accepted just because a Buyer does not want to pay these fees. You May Choose To Send Your Item International Global Priority , Item Arrives To You Within 6 - 8 Weeks Time. You May Choose To Send Your Item- . You May Choose Global Express-Item Arrives to You Within 4 weeks Time. You May Choose Global Express Guaranteed-Item Arrives to You Within 2 weeks Time. If Your Item Is In Stock- Your Purchase Will Be Mailed To You Within 7-10 Business Days, When Payment Is Made By Western Union Money Gram Or Western Union Money Wire. . Your Purchase Will Be Mailed To You AFTER 15 Business Days Have Passed If Payment Is Made By Cashier's Check Or Money Order Drawn On US Dollars. If You Choose To Mail Your Payment-The Item You Are Interested In Will Be Held For 14 Days. If Your Payment Has Not Arrived By Day 14, The Item Will Be Returned To Open Stock. If You Are Paying By Money WIRE Through Western Union-The Holding Period Is 5 Days. After That The Item Is Returned To Open Stock. Shipping Global Priority Insured Starts At $22. Shipping Express Mail starts at $39. Global Guaranteed starts at $60. Insurance based on the Actual dollar amount of your purchase and is available if allowed by Global Express or Global Express Guaranteed. If your Country does not allow us to Insure your Package, we will let you know.. If You See An Item You Want To Buy, You Must Send An Email To Confirm Item Availability, Price & Shipping Charges To Your Home Country. That Is The Only Way "I Dream" Knows To Hold An Item For You If It Is Available. If You Do Not, That Item May No Longer Be Available When Your Payment Arrives . The Lay-A-Way Availability Of ALL Items Is Judged On A Case By Case Basis. ASK To See If The Item You Are Interested In Purchasing Qualifies For Lay-A-Way. If The Amount Of Your Purchase Is $100 to $175, & The Item Is Not A Sale Item, A 45 Day Lay-A-Way Is Available. A Deposit Of Half Down Is Required At The Time Of Purchase. The Balance Plus Shipping & Insuance Fees Is Due Within 45 Days Of The Initial Deposit Date. If The Amount Of Your Purchase Is $176 And Up, & The Item Is Not A Sale Item, A 60-Day Lay-A-Way. Is Available. An Initial Deposit Of 40% Of The Purchase Price Is Required When The Lay-A-Way Is Started...Another One-Third Is Due Within 30 Days Of The Initial Deposit Date. The Final One-Third Plus Shipping & Insurance Fees Is Due Within 30 Days Of Your Second Payment. Your Purchase Will Be Shipped To You Within 7-10 Business Days Of Your Final Payment. If You Do Not Complete Your Lay-A-Way, No Payments Put Down On That Lay-A-Way Are Refundable. A Store Credit Will Be Issued Instead.. A 21 Day Lay-A-Way Is Offered On SOME Sale Items & Total Purchase Must Be More Than $80. Ask Us To See If The Item/Items You Are Interested In Qualify For Lay-A-Way.. The Terms Are A 50% Initial Deposit. The Balance Plus Shipping & Any Insurance Fees Is Due On The 21st Day From The Deposit Date. Your Purchase Will Be Shipped To You Within 7-10 Business Days Of Your Final Payment. If You Do Not Complete The Lay-A-Way On Your Sale Item/Items, No Part Of Your Payment/Payments Is Refundable & NO Store Credit Will Be Issued. All Prices On This Site Are Subject To Change WITHOUT Notice. Prices Are Good ONLY Through The End Of The Business Day. If You Wait To Purchase An Item, The Buyer Accepts Any and All Risks That The Price Of An Item Has Gone Up or Down. Barbies-For Every 3rd Doll You Buy-You Will Receive 20% Off On That Third Item. Third Barbie Or Barbie Item Must Be Of Equal Or Lesser Value As Your First Two Dolls Purchased. |
If You Still Have Questions Or If You Are Ready To Place Your Order EMAIL Us! |
Welcome To "I Dream Of Dolls." It's Good To Meet You! Thank-you For Stopping By. Collecting Fashion Dolls Is Now More Popular Than Ever Before & With So Many Being Made In Ultra Limited Editions Their Collectability and Appeal are Sure to Increase! We Specialize in Secondary Market Doll Collecting. The Majority Of the Items We Carry are Sold Out and/or Very Hard to Find. We DO NOT Carry Retail or Issue Price Collectibles. Doll Production Numbers are Being Slashed Across the Board. In 1999 Mattel Reduced Barbie Production Numbers Across The Board. Before 1999, A "Collector Edition" Meant More Than 100,000 Pieces WorldWide & A "Limited Edition" Meant Less Than 100,000 Dolls Worldwide. Now A "Collector Edition" Means More Than 30,000 Worldwide & A "Limited Edition" Means Less Than 30,000 Worldwide. Robert Tonner, Madame Alexander & Jason Wu Make Their Dolls In MUCH Smaller Numbers, Ranging from Several Hundred to Less Than 2,000 Pieces. That is a lot to Consider, One Must Keep In Mind That There are Tens of Thousands of Doll Collectors Worldwide! |
Payment & Shipping Policies If You Live In The USA |
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Payment & Shipping Policy If You Live Outside Of The USA |
Ordering Information |
Return Policy |
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Lay-A-Way Policy |
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Barbie Frequent Buyer Program |
If You Still Have Questions Or If You Are Ready To Place Your Order EMAIL Us! |
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